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Gran Plaza Hotel Acapulco

ex. Crowne Plaza Acapulco

Avenida Costera Miguel Aleman 1803, Acapulco, Mexico, 39670  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Gran Plaza Hotel Acapulco

Wi-Fi
Parking

MXN 50 per day

Luggage storage
24-hour services

24-hour check-in

24-hour reception

Food/ Drinks

Poolside snack bar

A la carte restaurant

Swim-up bar

Cafe

Snack bar

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Laundry

Overview

Situated near by a beach, the unique Gran Plaza Hotel Acapulco offers 506 fashionable guestrooms with views of Acapulco Bay. Since 2005, it has been hosting guests in the heart of Acapulco.

The property is set 15 minutes' walk away from Parque Papagayo . 10 minutes' walk from Acapulco city center.

The hotel is easy access to the golden beach in Acapulco.

Gran Plaza Hotel Acapulco is located within a 25-minute drive from Acapulco, Alvarez airport.

Rooms

Gran Plaza Hotel Acapulco welcomes guests to take advantage of free Wi-Fi, an in-room safe, climate control, flat-screen TV and a private balcony supplied in the rooms. Rooms come with the sea view. They also comprise en suite bathrooms appointed with a bathtub, a shower and a hairdryer.

Eat & Drink

The restaurant entices with dishes of Italian cuisine. Guests can quench their thirst at Beach Lounge bar with a favorite drink. Serving an array of dishes, Los Metates and La Casa de Tere are 250 meters away.

A full breakfast is served and charges are applicable. 

Services

The hotel offers car rental services on site.

Relax

The property features cribs, babysitting and a play area for children. Guests may choose from a gym and a fitness centre as well as beach volleyball and lawn tennis to spend their time actively.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at MXN 50 per day.

Number of floors:   28.  Number of rooms:   506.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Exterior corridors
  • Ice machine
  • Mobile phone network

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Basketball
  • Volleyball
  • Golf course

Services

  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Swim-up bar
  • Poolside snack bar
  • Snack bar
  • Buffet breakfast

Meeting facilities

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cots
  • Paid babysitting/ Child services
  • Children's play area
  • Kids club

Leisure facilities

  • Outdoor swimming pool
  • Umbrellas
  • Live entertainment
  • Sun terrace

Room view

  • Sea view
  • Bay view
  • Ocean view

Room facilities

  • Air conditioning
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Free local telephone calls
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

There are no cots provided in a room. 

Pets

Pets are not allowed.

How to reach hotel

hotel Gran Plaza Hotel Acapulco Acapulco location
Show big map »

Hotel Address:

Avenida Costera Miguel Aleman 1803, Acapulco, Mexico, 39670

Get directions
City Centre
  • Acapulco
    2700 ft
Airports
  • Acapulco, Alvarez (ACA)
    10.8 mi
Restaurants
  • Los Metates (cuisine: Mexican)
    700 ft
  • Texas Ribs Costera (cuisine: American)
    1200 ft
Beaches
  • Playa Condesa
    4200 ft
  • Playa Caletilla
    1.0 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    28
  • Number of rooms:
    506

Hotel Awards

MexicanHOTEL AWARDSRecommendedAcapulcoGran Plaza Hotel Acapulco

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Rooms and availability

Gran Plaza Hotel Acapulco photos Exterior Hotel information
King Room
  • Room size:

    270 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Wardrobe
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Media:Flat-screen TV
  • Wake up service
Room Description:

This air-conditioned room with extra large double bed includes a 32-inch flat-screen TV with cable TV and free WiFi. The private bathroom with shower includes free toiletries and a hairdryer. Smoking is not allowed in this room.

Gran Plaza Hotel Acapulco photos Exterior Hotel information
Double Room
  • Room size:

    220 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Wardrobe
  • Tiled/marble floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Media:Flat-screen TV
  • Wake up service
Room Description:

This air-conditioned room with 2 double beds has a balcony with partial sea views. It includes free WiFi, cable TV and a private bathroom with shower. In-room amenities include free toiletries, earplugs, lavender spray and an eye mask. Smoking is not allowed in this room.

Gran Plaza Hotel Acapulco photos Exterior Hotel information
Double Room Two Double Beds Disability Access
  • Room size:

    220 sq. feet

  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Wardrobe
  • Tiled/marble floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Media:Flat-screen TV
  • Wake up service
Room Description:

This air-conditioned double room with 2 double beds is especially designed for wheelchair users. The toilet and shower include grab bars.

Gran Plaza Hotel Acapulco photos Exterior Hotel information
King Room Sea View
Ocean view
  • Room size:

    325 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe
  • Tiled/marble floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Bedding:Sofa
  • Media:Flat-screen TV
  • Wake up service
Room Description:

The bedroom of this air-conditioned suite features an extra large double bed. The separate living room has a sofa bed and balcony with spectacular ocean views. In-room amenities include free toiletries, earplugs, lavender spray and an eye mask. Smoking is not allowed in this room.

Gran Plaza Hotel Acapulco photos Exterior Hotel information
Junior Suite
Sea view
  • Room size:

    220 sq. feet

  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe
  • Tiled/marble floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Bedding:Sofa
  • Media:Flat-screen TV
  • Wake up service
Room Description:

This air-conditioned suite offers partial ocean views. The bedroom features an extra large double bed and the separate living room has a sofa bed and balcony. Smoking is not allowed in this room.

Gran Plaza Hotel Acapulco photos Exterior Gran Plaza Hotel Acapulco
Gran Bahia Family Suite
  • Room size:

    1035 sq. feet

  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Seating area
  • Ironing facilities
  • Wardrobe
  • Tiled/marble floor
  • Telephone
  • Accessible by lift
  • Bathroom:Bathroom
  • Hair dryer
  • Guest toiletries
  • Guest toilet
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Dining area
  • Kitchenette
  • Oven
  • Media:Flat-screen TV
  • Wake up service
Room Description:

This suite features a balcony, dining area and minibar.

Gran Plaza Hotel Acapulco photos Exterior Hotel information
Double Room Two Double Beds
  • Room size:

    220 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Ironing facilities
  • Wardrobe
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Media:Flat-screen TV
  • Wake up service
Gran Plaza Hotel Acapulco photos Exterior Gran Plaza Hotel Acapulco
Double Room
  • Room size:

    220 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Ironing facilities
  • Wardrobe
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Rooms are 20 square metres.

Gran Plaza Hotel Acapulco photos Room
Junior Suite 2 Double Beds
  • Room size:

    220 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Ironing facilities
  • Wardrobe
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Media:Flat-screen TV
  • Wake up service
Gran Plaza Hotel Acapulco photos Exterior Hotel information
Junior Suite 2 Double Beds
  • Room size:

    220 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Ironing facilities
  • Wardrobe
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Media:Flat-screen TV
  • Wake up service
Gran Plaza Hotel Acapulco photos Exterior Gran Plaza Hotel Acapulco
Executive Double Room Two Double Beds
  • Max occupancy:

    3 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Ironing facilities
  • Fan
  • Telephone
  • Upper floors accessible by lift
  • Bathroom:Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Media:Flat-screen TV
  • Wake up service
Room Description:

This double room has a balcony and air conditioning.

Gran Plaza Hotel Acapulco photos Exterior Gran Plaza Hotel Acapulco
Bay Executive Suite
Bay view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Telephone
  • Bathroom:Guest toiletries
  • Toilet
  • Media:Flat-screen TV
  • Wake up service
Room Description:

This double room features a balcony, cable TV and air conditioning.

Gran Plaza Hotel Acapulco photos Exterior Hotel information
Governor Suite
Sea view
  • Room size:

    875 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Terrace
  • Ironing facilities
  • Wardrobe
  • Telephone
  • Bathroom:Bathroom
  • Hot tub
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Media:Flat-screen TV
  • Wake up service
Room Description:

This suite features a balcony, air conditioning and hot tub.

Gran Plaza Hotel Acapulco photos Exterior Hotel information
Junior Suite
  • Room size:

    445 sq. feet

  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Ironing facilities
  • Wardrobe
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Bedding:Sofa
  • Media:Flat-screen TV
  • Wake up service
Gran Plaza Hotel Acapulco photos Exterior Hotel information
Presidential Suite
  • Room size:

    435 sq. feet

  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Ironing facilities
  • Wardrobe
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Guest toiletries
  • Toilet
  • Media:Flat-screen TV
  • Wake up service

Gran Plaza Hotel Acapulco Location

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  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
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What's nearby

Popular areas

  • City Center2300 ft
  • La Quebrada2.9 mi

Places of interest

  • Palma Sola Archaeological Zone2.1 mi

Convention centers

  • Acapulco Convention Center1.6 mi

Amusement

  • Palladium2.5 mi

Museums

  • House of Culture1.8 mi
  • Acapulco Navy Historic Museum1.9 mi
  • San Diego Fort1.9 mi

Public parking

  • Acapulco Cathedral2.2 mi
  • Chapel of Peace2.8 mi

Local attractions

  • Playa Caletilla1.0 mi
    Acapulco 39390Mexico
  • La Catedral 1.8 mi
    Zocalo de la Ciudad Costera Miguel Alemán, s/n
  • El Fuerte de San Diego1.9 mi
    Calle Hornitos s/n Colonia Centro
  • Zocalo1.8 mi
    Costera Miguel Aleman, s/n Frente al Muelle Central
  • Mercado Municipal1.9 mi
    Calle Diego Hurtado de Mendoza and Av. Constituyentes

Near the hotel

  • Laguna de Coyuca2600 ft
    Carretera Pie de la Cuesta Frente al restaurante Tres Marías
  • Playa Condesa4200 ft
    Costera Miguel Aleman, s/n, Acapulco
  • Parque Papagayo 3900 ft
    Avenida Costera Miguel Aleman s/n Frente a Playa Hornos

Restaurants nearby

  • Los Metates700 ft

    Address: Costera Miguel Aleman (near Galeria Diana)

    60% likes this, based on 22 reviews
    Cuisine: Mexican

  • El Gran recuerdo1600 ft

    Address: Costera M.Aleman S/N, Num. Int. FR II

    85% likes this, based on 4 reviews
    Cuisine: Contemporary, Mexican

  • Tacos & Beer2200 ft

    Address: La Condesa

    61% likes this, based on 64 reviews
    Cuisine: Mexican

  • Texas Ribs Costera1200 ft

    Address: Av. Costera Miguel Aleman S/N
    Phone: 744-484-3293

    69% likes this, based on 70 reviews
    Cuisine: American
    Price Range: USD 17 - USD 25

  • La Casa de Tere1800 ft

    Address: Calle Alonson Martin 1721
    Phone: (744) 485-7735

    86% likes this, based on 26 reviews

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    28
  • Number of rooms:
    506

Hotel Awards

MexicanHOTEL AWARDSRecommendedAcapulcoGran Plaza Hotel Acapulco

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Cities nearby
  • Taxco de Alarcon hotels - 127 km
  • Iguala hotels - 127 km
  • Juluchuca hotels - 127 km
  • Tepecoacuilco de Trujano hotels - 127 km
  • Coyuca hotels - 17 km
  • Papanoa hotels - 127 km
  • Barra de Potosi, Guerrero hotels - 127 km
  • El Coacoyul hotels - 127 km
  • Barra Vieja hotels - 29 km
  • El Marques hotels - 9 km

Gran Plaza Hotel Acapulco Reviews

Guest reviews are submitted by our customers after their stay at Gran Plaza Hotel Acapulco

Average guest rating

8.0out of 10
Fabulous
Based on 763 reviews

Rating by category:

Location
9.0
Rooms
9.0
Service
9.0
Value
10.0
Dining
8.0

Guest reviews

  • 10.0

    The location of the hotel is very close to a lot of restaurants, night clubs and shopping.

    The only problem I had was that the ice machine wasn't working since the day I arrived to the day I left..had to go up or down different floors to get the ice

  • 9.6

    Vista espectacular Horarios flexibles

  • 7.4

    The location is perfect, the breakfast is good though it will be better if children under 12 years can consume it free of charge like most hotels´ policy in America. Similarly the pool is large and my children enjoyed it very much.

    The elevators should be renovated since they run a little bit slowly and shaky, additionally they should be installed with air conditions and air perfumed. During the peak hours at the weekend, it was so humid and smelly, moreover when it was full of people. Other thing, I found a small cockroach at the cupboard.

  • 5.4

    Beautiful building

    Cheap interior

  • 10.0

    We stayed in this hotel (room 2715) in the end of April. As far as I know it is low season in Acapulco. First of all I'd like to say that hotel delivers everything which they promised on Booked.net. And even more – there was coffee-maker and everyday supply of coffee, sugar, cream and two bottles of water. We didn't have any meal options so I can't say anything about food. Hotel owns a part of the beach with sun-beds, umbrellas and security personnel. It is not large but is not overcrowded by hotel guests. In any case majority of tourists stayed near pools. If you decide to take a swim in the bay just be careful and watch your back while getting out – there are always waves and sometime they might be rough. But remember that you are swimming in Pacific Ocean bay, and not Donald Duck's pond. During our stay hotel was crowded only during week-ends. But even at that time check-in procedure took no more than 10 minutes, and getting to our 27-th floor took no more than 5-6 minutes including waiting for elevator. Staff at reception is very helpful, speaks good English, but not all of them. If you know a couple of phrases and two dozens words in Spanish that might be very helpful. Our room was immaculate. I can't say that it was brand new but I didn't see any defects mentioned in other reviews. Everything was in perfect order, especially AC system – very effective and practically noiseless. AC is individually controlled. I agree that this hotel is more like resort which is good especially for those who are in all- inclusive bookings, though I'm not a fan of it and prefer to eat outside. There are a lot of restaurants, cafes and shops near this hotel

    This is just an advise - there is a door to adjoining room. Don't forget to check that it is closed at all times.

  • 4.2

    Localization

    Old, dirty, stinky - see photos attached. I barely stayed there for one night. Not worth paid money.

  • 9.6

    I really enjoyed the breakfast and more than other the staff really friendly and always active if you need any service

    I did not like the fact that your not allowed to bring outside food in to the hotel when I was there I bought a pizza and the security did not let me go upstairs to enjoy it in the comfort of my room

  • 10.0

    the hotel was fantastic, beautiful ocean views right on the beach. The rooms were enormous and the air con was priceless, the swimming pools were great and the service was excellent

  • 9.2

    Awesome views of the beach

    You have to pay for guests to visit

  • 6.6

    Very close to the main attractions. Good breakfast variety and friendly staff. No extra charges for umbrellas and sun loungers

    Complete hotel need a renovation. No seats at the balcony. See is too rough, swimming with children not possible. Swimming pools were very crowded.

  • 9.6

    Location. Even had a room just at 5th floor my view was amazing.

    Bathroom

  • 7.8

    I liked The rooms very much, they are very comfortable and have a beautiful sea view.

    The only thing I didn't like was The swimming pool, it wasn't enough for all The people, it was always very crowded.

  • 7.4

    Beach service was good and hotel provided chairs and beach umbrellas at no extra cost.

    noise from ground floor restaurant during the night.

  • 7.0

    The location

    The staff seemed overwhelmed and saturated at the front desk.

  • 8.8

    The location is perfect. Right in the middle of great restaurants and activities.

    The pan handles are the most annoying thing to have to encounter on a vacation. It's never ending.

How to reach hotel

hotel Gran Plaza Hotel Acapulco Acapulco location
Show big map »

Hotel Address:

Avenida Costera Miguel Aleman 1803, Acapulco, Mexico, 39670

Get directions
City Centre
  • Acapulco
    2700 ft
Airports
  • Acapulco, Alvarez (ACA)
    10.8 mi
Restaurants
  • Los Metates (cuisine: Mexican)
    700 ft
  • Texas Ribs Costera (cuisine: American)
    1200 ft
Beaches
  • Playa Condesa
    4200 ft
  • Playa Caletilla
    1.0 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    28
  • Number of rooms:
    506

Hotel Awards

MexicanHOTEL AWARDSRecommendedAcapulcoGran Plaza Hotel Acapulco

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge