Gran Plaza Hotel Acapulco16.86028, -99.87616
ex. Crowne Plaza Acapulco
According to guest reviews, the hotel has been rated as Best Luxury Hotels in Mexico
Gran Plaza Acapulco Hotel is located in an entertainment area of Acapulco in 15 minutes walking distance from Parque Papagayo .
The property is situated 2.9 km away from Zocalo.
The hotel is easy access to the golden beach in Acapulco.
Gran Plaza Hotel Acapulco is located within a 25-minute drive from Acapulco, Alvarez airport.
Staying at Gran Plaza Acapulco Hotel guests can make use of climate control, television, a mini-fridge, coffee/tea makers and direct dial telephone supplied in the rooms. The rooms offer a bathtub, a shower and a hairdryer supplied in the bathrooms.
Eat & Drink
Offering Mexican and American meals, Los Metates is situated 300 meters of the property.
A full breakfast is served and charges are applicable.
Guests will benefit from 24-hour front desk and laundry.
Leisure facilities include a nightclub and an outdoor swimming pool.
Wireless internet is available in the entire hotel for free.
Private parking is possible on site at MXN 50 per day.
Number of floors: 28. Number of rooms: 506.
MXN 50 per day
Poolside snack bar
Seasonal outdoor pool
Sports & Fitness
- Fitness centre
- Pedal boating
- Tennis court
- Beach volleyball
- Golf course
- Table tennis
- Room service
- Car rental
- Dry cleaning
- Tours/Ticket assistance
- Medical facilities service
- Shops/Commercial services
- Continental breakfast
- Restaurant with air conditioning
- Poolside snack bar
- Snack bar
- Gluten-free meals
- Special diet menus
- Buffet breakfast
- Business centre
- Meeting/ Banquet facilities
- High chairs
- Paid babysitting/ Child services
- DVDs/ Videos for children
- Children's menu
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Seasonal outdoor pool
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Spa centre
- Sea view
- Bay view
- Ocean view
- Air conditioning
- VIP room facilities
- Connecting rooms
- Living room
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
- Rollaway beds
- Hair dryer
- Free toiletries
- Electric kettle
- Flat-screen TV
- Cable/ Satellite television
- Direct dial telephone
- AM/FM alarm clock
Rooms and availability
- City landmarks
Rating by category:
The location of the hotel is very close to a lot of restaurants, night clubs and shopping.
The only problem I had was that the ice machine wasn't working since the day I arrived to the day I left..had to go up or down different floors to get the ice
Awesome views of the beach
You have to pay for guests to visit
Beach service was good and hotel provided chairs and beach umbrellas at no extra cost.
noise from ground floor restaurant during the night.
The location is perfect. Right in the middle of great restaurants and activities.
The pan handles are the most annoying thing to have to encounter on a vacation. It's never ending.
Right on the beach, walking distance to restaurants, large rooms, reasonable breakfast options.
Noisy premises (loud music at night, children animators with loudspeakers at the pool)
Strong hot showers. Location right on beach with beach views.
Required valet parking. I can park my own car. It is nice to have as an option for those who want it, but i prefer to park my own car, and hang on to my own keys. I liked that I could turn off the air conditioning and let the nice earm air in, but a screen door would have been nice to keep the mosquitos out.
Very clean and comfortable room with a great view of Acapulco Bay. Very attentive and polite staff. Great band in the lobby. Beautiful and scenic open air restaurant. Very nice private beach.
The general staff was great. The view from our room was fabulous. Stores and restaurants were within walking distance from hotel
There were balls of hair in the shower. The room phone did not work when we tried to order room service. There was a knock at the door around 3 AM claiming to be room service waking us from our sleep. The management listened to our above complaints but say could not find anything regarding the room service call that early in the morning. We felt the management did not follow up on this and we felt insecure thinking someone was trying to gain access to our room. We felt we should have been compensated to some degree.
Great views and walk right out to the beach
Center of town
The bathroom had the smell of sewer
Great Location, Great views, every thing in the location that you need
Loved the view. Just wished rooms were a little bigger.
It was hard to find ice. Wished they provided a small fridge.
best deal in acapulco
I think . this hotel is very good in every thing. .
A room with a view.
The bathroom is in need of a good makeover it was a disgrace, especially the shower,it was like standing under a hosepipe! And your cheap wine,The Italian resturant,I would never reccomend, very poor, nothing was home made, and the service the same,