Gran Plaza Hotel Acapulco

ex. Crowne Plaza Acapulco

Av Costera Miguel Aleman 123, Acapulco, Mexico, 39670  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Gran Plaza Hotel Acapulco

Wi-Fi
Parking

MXN 50 per day

Luggage storage
24-hour

Late check-in/ -out

24-hour check-in

24-hour reception

Food/ Drinks

Poolside snack bar

A la carte restaurant

Cafe

Snack bar

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Spa and relaxation

Massage

Overview

The unique Gran Plaza Hotel Acapulco is placed near by the beachfront. Since 2005, it has been hosting guests in the middle of Acapulco.

The property is in Costera Acapulco district in Acapulco that provides fast access to Acapulco Convention Center within a 30-minute walk. A 10-minute walk to the center of Acapulco.

The hotel is easy access to the golden beach in Acapulco.

Acapulco, Alvarez airport can be reached in 25 minutes by car from Gran Plaza Hotel Acapulco.

Rooms

There are 506 fashionable rooms at Gran Plaza Hotel Acapulco feature free wireless internet, an in-room safe, climate control, flat-screen TV and a private balcony. Gran Plaza Hotel Acapulco offers rooms with the sea view. Bathrooms are appointed with a bathtub, a shower and a hairdryer.

Eat & Drink

Guests can order Italian meals at the relaxed restaurant. The Beach Lounge bar offers snacks and ice cream and a warm setting. A leisure area features Los Metates and La Casa de Tere within 250 meters of the venue.

A full breakfast is served and charges are applicable. 

Services

The on-site comforts include a storage room, a safe deposit box and a souvenir shop.

Relax

The youngest guests are offered cribs, babysitting and a play area. Various activities, including beach volleyball and lawn tennis, are available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at MXN 50 per day.

Number of floors:   28.  Number of rooms:   506.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Luggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Exterior corridors
  • Ice machine

Sports & Fitness

  • Fitness center
  • Tennis court
  • Volleyball
  • Golf course

Services

  • Room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Snack bar

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services
  • Children's pool
  • Children's play area

Leisure facilities

  • Outdoor swimming pool
  • Beach club
  • Beach umbrellas
  • Beach towels
  • Live entertainment
  • Sun terrace
  • Massage

Room view

  • Sea view
  • Ocean view

Room facilities

  • In-room air conditioning
  • In-room safe
  • Connecting rooms
  • Living room
  • Sitting area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Bottled water
  • Chaise lounges
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Bath/ Shower
  • Hair dryer
  • Room toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

One child
0 - 1 year
Existing bedding FREE
There are no cribs provided in a room. 

Pets

Pets are not allowed.

How to reach hotel

hotel Gran Plaza Hotel Acapulco Acapulco location
Show big map »

Hotel Address:

Av Costera Miguel Aleman 123, Acapulco, Mexico, 39670

Get directions
City Center
  • Acapulco
    2300 ft
Airports
  • Acapulco, Alvarez (ACA)
    10.8 mi
Restaurants
  • Los Metates (cuisine: Mexican)
    800 ft
  • Texas Ribs Costera (cuisine: American)
    1300 ft
Beaches
  • Playa Condesa
    4200 ft
  • Playa Caletilla
    1.0 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    28
  • Number of rooms:
    506

Hotel Awards

MexicanHOTEL AWARDSRecommendedAcapulcoGran Plaza Hotel Acapulco

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Rooms and availability

Gran Plaza Hotel Acapulco photos Exterior Hotel information
King Room
  • Room size:

    270 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Media:Wake up service
Room Description:

This air-conditioned room with extra large double bed includes a 32-inch flat-screen TV with cable TV and free WiFi. The private bathroom with shower includes free toiletries and a hairdryer. Smoking is not allowed in this room.

Gran Plaza Hotel Acapulco photos Exterior Hotel information
Double Room
  • Room size:

    220 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Tiled/marble floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Media:Wake up service
Room Description:

This air-conditioned room with 2 double beds has a balcony with partial sea views. It includes free WiFi, cable TV and a private bathroom with shower. In-room amenities include free toiletries, earplugs, lavender spray and an eye mask. Smoking is not allowed in this room.

Gran Plaza Hotel Acapulco photos Exterior Hotel information
Double Room Two Double Beds Disability Access
  • Room size:

    220 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Work desk
  • Ironing facilities
  • Tiled/marble floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Media:Wake up service
Room Description:

This air-conditioned double room with 2 double beds is especially designed for wheelchair users. The toilet and shower include grab bars.

Gran Plaza Hotel Acapulco photos Exterior Hotel information
King Room Sea View
Ocean view
  • Room size:

    325 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Tiled/marble floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Bedding:Sofa
  • Media:Wake up service
Room Description:

The bedroom of this air-conditioned suite features an extra large double bed. The separate living room has a sofa bed and balcony with spectacular ocean views. In-room amenities include free toiletries, earplugs, lavender spray and an eye mask. Smoking is not allowed in this room.

Gran Plaza Hotel Acapulco photos Exterior Hotel information
Junior Suite
Sea view
  • Room size:

    220 sq. feet

  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Work desk
  • Seating area
  • Ironing facilities
  • Tiled/marble floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Bedding:Sofa
  • Media:Wake up service
Room Description:

This air-conditioned suite offers partial ocean views. The bedroom features an extra large double bed and the separate living room has a sofa bed and balcony. Smoking is not allowed in this room.

Gran Plaza Hotel Acapulco photos Exterior Hotel information
Double Room Two Double Beds
  • Room size:

    220 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
Gran Plaza Hotel Acapulco photos Exterior Gran Plaza Hotel Acapulco
Double Room
  • Room size:

    220 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
Room Description:

Rooms are 20 square metres.

Gran Plaza Hotel Acapulco photos Room
Junior Suite 2 Double Beds
  • Room size:

    220 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
Gran Plaza Hotel Acapulco photos Exterior Hotel information
Junior Suite 2 Double Beds
  • Room size:

    220 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
Gran Plaza Hotel Acapulco photos Exterior Hotel information
Governor Suite
Sea view
  • Room size:

    875 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Terrace
  • Ironing facilities
  • Bathroom:Bathroom
  • Hot tub
  • Hair dryer
  • Toilet
  • Media:Flat-screen TV
Room Description:

This suite features a balcony, air conditioning and hot tub.

Gran Plaza Hotel Acapulco photos Exterior Hotel information
Junior Suite
  • Room size:

    445 sq. feet

  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Bathroom
  • Bedding:Sofa
Gran Plaza Hotel Acapulco photos Exterior Hotel information
Presidential Suite
  • Room size:

    435 sq. feet

  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Ironing facilities

Gran Plaza Hotel Acapulco Location

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  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
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What's nearby

Popular areas

  • City Center2000 ft
  • La Quebrada2.9 mi

Places of interest

  • Palma Sola Archaeological Zone2.1 mi

Convention centers

  • Acapulco Convention Center1.6 mi

Amusement

  • Palladium2.5 mi

Museums

  • House of Culture1.8 mi
  • Acapulco Navy Historic Museum1.9 mi
  • San Diego Fort1.9 mi

Public parking

  • Acapulco Cathedral2.2 mi
  • Chapel of Peace2.8 mi

Local attractions

  • Playa Caletilla1.0 mi
    Acapulco 39390Mexico
  • Santa Prisca Cathedral1.2 mi
    Plaza Borda, Taxco
  • Acapulco Historical Museum1.6 mi
    Calle Hornitos, Acapulco
  • Old Acapulco1.1 mi
    AcapulcoMexico
  • Silver Museum 1.2 mi
    Plaza Borda, Taxco

Near the hotel

  • CiCi Acapulco Magico2000 ft
    Av Costera Miguel Aleman s/n esq Cristobal Colon, Acapulco
  • Parque Papagayo4100 ft
    Costera Miguel Aleman, s/n, Acapulco
  • Centro Cultural de Acapulco4200 ft
    Costera Miguel Aleman, s/n, Acapulco
  • Laguna de Coyuca2600 ft
    Carretera Pie de la Cuesta, Pie de la Cuesta
  • Playa Condesa4200 ft
    Costera Miguel Aleman, s/n, Acapulco

Restaurants nearby

  • Los Metates800 ft

    Address: Costera Miguel Aleman (near Galeria Diana)

    60% likes this, based on 22 reviews
    Cuisine: Mexican

  • La Casa de Tere1700 ft

    Address: Calle Alonson Martin 1721
    Phone: (744) 485-7735

    85% likes this, based on 19 reviews

  • Tacos & Beer2300 ft

    Address: La Condesa

    61% likes this, based on 64 reviews
    Cuisine: Mexican

  • Texas Ribs Costera1300 ft

    Address: Av. Costera Miguel Aleman S/N
    Phone: 744-484-3293

    69% likes this, based on 70 reviews
    Cuisine: American
    Price Range: USD 17 - USD 25

  • El Gran recuerdo1700 ft

    Address: Costera M.Aleman S/N, Num. Int. FR II

    86% likes this, based on 11 reviews
    Cuisine: Contemporary, Mexican

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    28
  • Number of rooms:
    506

Hotel Awards

MexicanHOTEL AWARDSRecommendedAcapulcoGran Plaza Hotel Acapulco

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Cities nearby
  • Taxco de Alarcon hotels - 127 km
  • Iguala hotels - 127 km
  • Petatlan hotels - 127 km
  • Tepecoacuilco de Trujano hotels - 127 km
  • Coyuca hotels - 17 km
  • Papanoa hotels - 127 km
  • Barra de Potosi, Guerrero hotels - 127 km
  • El Coacoyul hotels - 127 km
  • Ometepec hotels - 127 km
  • Barra Vieja hotels - 29 km

Gran Plaza Hotel Acapulco Reviews

Guest reviews are submitted by our customers after their stay at Gran Plaza Hotel Acapulco

Average guest rating

6.6out of 10
Good
Based on 54 reviews

Rating by category:

Value
10.0
Dining
8.0
Location
9.0
Rooms
9.0
Service
9.0

Guest reviews

  • Janice Bergounhon
    January  2017
    9.4

    Beautiful Hotel, I would stay there again. My complaint is that the hotel caters to Italians playing only their music, I was looking for dancing for all people. Dancing in the lobby was completely for Italians only and even letting them get up and sing. Hope this will change. As I really loved the hotel and would love to stay there again. Hopefully next time all restaurants will be opened and also the bar hours are extended until after 11p.m.

    Hotel is clean and beautiful and can't wait to go back. Rooms and hotel staff were excellent.

    It was a long weekend in Mexico and they only had two out of five elevators working. Sometimes had to wait 10 to 15 minutes for an elevator.

  • Single
    5.4

    The staff were pleasant and keen to help.

    The condition of the hotel was not of a 4* quality. I had a dirty bath where there was hair when got there and the sink was rusting. The bed valence was dirty and it was dusty under the bed. Not to my expectation. I felt more effort could have been done to make the stay more welcoming. Also the taxi who are sponsored by the Hotels are con. I had one driver who insisted on taking me on a tour, perhaps I was taken in by the driver named Armando. 200 pesos he said it would cost then it turns out that it was per hour. He did not state that, just be careful and not to be fooled by them.

  • Single
    7.8

    beach and breakfast

  • Older travelers
    5.4

    It was a nice room. The area is perfect right on the beach.

    When we arrived the room was not cleaned up. Had to wait for it to be ready. The TV channels were very few.

  • Couple
    6.6

    The Oceanview was stunning, The rooms were very comfortable and spacious, One of the few hotels in Mexico that has provides Iron and Ironing board, mini fridge and coffee maker. very close to shopping malls, restaurants and grocery stores. The bell boys and parking stuff were very friendly and helpful even though it was crazy busy.

    Too many children on the pool, They didn't have enough stuff for how busy it gets during the summer vacation, so our room was cleaned in a hurry, they forgot to replaced the coffee and coffee mugs, they took our remote and didn't send it back when we asked for it and we didn't have hand towels. They gave us a very low exchange rate so we ended paying a lot more for our room than we expected.

  • Couple
    8.8

    Nice big rooms, all with ocean views

    Reception always busy, have to wait ages to speak to someone, but a small complaint!

  • Single
    7.4

    Staff were friendly and accommodating. Room had good view. Room service was fast.

    Found a dead cockroach almost immediately upon checking in. Staff apologized and sent someone to clean the room, but otherwise did nothing...not offering me free breakfast or any other offset. AC didn't work so great, so it ran warm in the room. The cleaning crew were hit or miss, one day leaving a bath mat, for instance, and the next day forgetting it. Overall, the furnishings and the bathroom fixtures were a little shabby. Slow drain on the sink, for instance. Shower didn't work very well. Elevators were slow and infrequent, a real irritant. When they finally did arrive, they were often so jam-packed with people that you had to wait for the next elevator. Sometimes, I waited six or seven minutes. That is a bit too much. Found, to my surprise, that simply sitting on a chaise lounge under a tent on the beach would run me an extra 150 pesos a day, a true rip-off, considering how much I was already spending on the room, parking, etc. Maybe the hotel has no claims on the beach directly in front of it, so perhaps there is nothing to do about it, but to me it seemed like legalized robbery. Finally, I thought the pools were a little underwhelming. Small, shallow, and overcrowded.

  • Couple
    10.0

    Everything was great

  • Couple
    9.6

    I really liked the location of the hotel! just next to the market, to the VIP Cinepolis, many cafes and restaurantes for decent prices! It's not Diamante, but it's completely safe (asked locals many times about the crime risk and they told us that it's dangerous just in the mountain part).

    needs just a little bit of renovation, though it was very neat and clean

  • Couple
    2.4

    It was The worse hotel ever!!! Extremely dirty & staff isn't helpful at all. I will never recommend this hotel nor won't choose it at all!

  • Older travelers
    7.0

    The view

    It is a hotel that is completely without charm, it's lacks authenticity. You could be anywhere in the world.

  • Older travelers
    8.2

    we had a fabulous view from the 22nd floor. Couldn`t stop taking photos. Sunset incredible. We stopped off at this hotel for one night on our way from Ixtapa to Hualtaco *driving...yes was quite the trip...and we are booking in on our way back as well as we were very happy there.

  • Couple
    7.4

    Near the beach with a nice overlooking Some animation Several resetaurants

    Very slow guys on reception..

  • Couple
    7.4

    The price/quality is equivalent

    The music they play in the beach is old, loud and all days the same. Most of the people doesnt spoke english

  • Family with children
    4.6

    The location is great. In the cosetera area close to everything.

    The beds were very small and uncomfortable. The shower curtains were dirty. There was nothing to sit on the porches. The pools were small and one looked way over clorinated.

How to reach hotel

hotel Gran Plaza Hotel Acapulco Acapulco location
Show big map »

Hotel Address:

Av Costera Miguel Aleman 123, Acapulco, Mexico, 39670

Get directions
City Center
  • Acapulco
    2300 ft
Airports
  • Acapulco, Alvarez (ACA)
    10.8 mi
Restaurants
  • Los Metates (cuisine: Mexican)
    800 ft
  • Texas Ribs Costera (cuisine: American)
    1300 ft
Beaches
  • Playa Condesa
    4200 ft
  • Playa Caletilla
    1.0 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    28
  • Number of rooms:
    506

Hotel Awards

MexicanHOTEL AWARDSRecommendedAcapulcoGran Plaza Hotel Acapulco

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge